Research project

Palliative care as a digital working world: Perspectives and design options for the digital transformation of communication and collaboration processes in multi-professional care in the last phase of life (PALLADiUM)

Palliative care is characterised by a focus on the person in the last phase of life, multi-professional collaboration, and a comparatively low level of digitisation to date. At the core of the project is the design of a digitally supported work system to improve multi-professional collaboration.

Project description
Project team

Project description

The project analyses and designs the digital working environment of palliative care. In the interdisciplinary interaction, care-relevant knowledge and artifacts (work system design, functional demonstrator) are created for palliative care and other working environments in health care and nursing.

In particular, medicine contributes the domain knowledge, sociology the understanding of social processes in the production and communication of knowledge in the interaction of medical, nursing, therapeutic staff, and business informatics the technological competence paired with human-machine interaction and collaborative IT-based work (CSCW).

PALLADiUM explores in an iterative, co-creative process the needs, impeding and promoting factors of digital transformation of different actors in palliative care units.

The central result of the project will be an evaluated work system design of digitally-enabled and digitally-supported communication and collaboration processes for multi-professional palliative care teams in order to make information and experiential knowledge jointly available and usable. On the one hand, it is intended to promote palliative care practice, and on the other hand, it serves as a transfer to other work systems that are related to palliative care.

The first goal of PALLADiUM is to make the existing expertise, the different experiences and the concrete case knowledge of the members of multi-professional teams on the palliative care ward jointly available and usable by means of digitalisation (process optimisation) and thus to improve the quality of work and patient care (outcome optimisation).

The second goal is

  • to contribute to the understanding of the success-relevant design factors of digital application systems in a multi-professional context,
  • and to create generalisable knowledge on the people- and process-oriented digitisation of work systems in health care and nursing that follow similar logics and challenges.

Examples include inpatient hospices, geriatrics, inpatient and home care for the elderly, outpatient palliative care, and parts of intensive care medicine.

Project team

Prof. Dr. med. Christoph Ostgathe
Chair for Palliative Medicine, Head of Department Palliative Medicine, University Hospital Erlangen, President of the European Association for Palliative Care (EAPC)
Dr.  Tobias Steigleder
Senior Physician of the Department of Palliative Medicine, University Hospital Erlangen
Dr. Maria Heckel
Head of Research, Department of Palliative Medicine, University Hospital Erlangen
Sandra Grimminger
Researcher, University Hospital Erlangen
Prof. Dr. Werner Schneider
Professor for Sociology, University of Augsburg
Dr. Sarah Peuten
Research Associate, Sociology/Social studies, University of Augsburg
Prof. Dr. Henner Gimpel
Chair of Digital Management, University of Hohenheim, University of Augsburg, Fraunhofer FIT
Moritz Markgraf
Researcher, University of Augsburg, Fraunhofer FIT